Choosing the Right Celebrity Spokesperson

Throughout advertising history, there have been apersuasiveness, and physical characteristics should
myriad of celebrity spokespeople pitching everythingalso be considered while making your selection. One
from cereal to cellular phones. I'm sure you can allgood example that comes to mind is Dennis Hopper
think of a few celebrity pitchmen and women bothfor Ameriprise Financial. The "Dreams Don't Retire"
past and present: Bill Cosby for Jello, Joan Cusack forcampaign talks about how Ameriprise is redefining
U.S. Cellular, Sam Waterston (of Law and Orderfinancial planning, and encourages baby-boomers to
fame) for Ameri-trade, and more recently Williamachieve their retirement dreams. As a symbol of the
Shatner for come to mind.revolutionary spirit of his generation, Hopper is the
At a glance these spokespeople would seem likeperfect choice to address baby-boomers about
obvious fits, but for advertisers the selection processredefining their financial planning.
is much more complex. Studies suggest that celebrity3. Remain Relevant to Your Target Demographic
ads garner higher awareness than non-celebrity ads.When choosing a spokesperson, you must identify
And while I don't doubt that awareness maysomeone who will appeal to the demographics of
increase, it's imperative as marketers that we chooseyour target audience.
a representative who can carry the brand messageIn a recent example, Suddenlink Communications, a
and be a persuadable force to your consumer. That'snational cable, Internet and home phone service
why I've outlined 3 simple strategies for choosing anprovider, wanted to gear their brand messaging
effective spokesperson.towards a younger, more tech-savvy segment of
1. Identify the Brand Personalitytheir audience (Adults 18-34). Our firm proposed
What do I mean by "brand personality?" At our firmnationally recognized comedian, Mike Birbiglia, as their
we define your brand as your unique claim ofspokesperson. As a regular on Comedy Central,
distinction. Your brand personality then, would beBirbiglia has a strong following on college comedy
characteristics that define that claim. For example,circuits and effectively markets his act through the
the Volvo name is synonymous with safety, securityInternet and social networking sites such as YouTube
and confidence. By attributing human characteristicsand Facebook. The campaign became a huge success
to the brand, we identify key traits to look for in anfor Suddenlink. With Birbiglia, their brand message
effective spokesperson.suddenly became relevant to their target audience,
2. Determine Celebrity Credibilityand the results proved it.
In the end, the goal of any brand and itsCelebrity Spokespeople and Brands can be good for
communications strategy is to influence purchaseeach other
behavior. That's why the credibility of a givenIn the end, pairing the right spokesperson with the
spokesperson plays a crucial role in convincing anright brand can amplify your marketing
audience to select your particular brand. Yourcommunications. A good candidate should be based
message becomes more powerful and believableon the relevance and believability they bring and
when an endorsement carries some perceivedwhether they can be a persuasive force in getting
authority.the consumer to consider purchasing the product or
While expertise certainly contributes to credibility ofservice.
the spokesperson, I think traits such as likability,